This Policy contains the rules applicable to the collection and processing of personal data by Grupo FF, namely through its website https://www.grupoff.pt/. These rules do not replace any clauses that are subject to specific agreements with any client, partner and/or supplier. In such cases, this policy may supplement such documents, but not replace them. Data Subject and/or Client and/or User are terms used interchangeably in this Policy to refer to the holder of the personal data. By providing Grupo FF with their personal data, the data subject acknowledges and declares that:

• They are of legal age;
• They authorize the collection, processing, and handling of personal data under the terms described herein.

1. Identification of the entity responsible for data processing

Freire & Figueiredo, headquartered at Avenida da República Nº 50, 2º Piso 1050-196 Lisbon

with a share capital of €5,000.00 and registered at the Tomar Commercial Registry Office under registration and corporate entity number 508578167.

Contacts: comunicacao@grupoff.pt

2. Intellectual Property

The contents of this website, i.e., all available information, namely text, logos, icons, images, graphics, videos, sounds, and photographs are the property of Freire & Figueiredo Lda, except for sources expressly indicated. The contents are protected by copyright under Portuguese and European Union laws. The reproduction and distribution, in whole or in part, of any material contained on this website, including its layout, similar means of reproduction, and digital storage, are expressly prohibited without written authorization from the company. This condition excludes exceptions permitted by law. If any material has been unintentionally published and is subject to copyright or violates the law, we ask the respective users to notify Freire & Figueiredo Lda so it can be immediately removed. To do so, contact us via comunicacao@grupoff.pt, or by mail at Avenida da República Nº 50, 2º Piso 1050-196 Lisbon.

The information contained on this website may contain technical inaccuracies, omissions, or typographical errors, and therefore may be subject to changes or updates without prior notice. The company reserves the right to make changes and/or improvements without notice to these contents, as well as to the services/products described on this website.

3. Purpose of collecting personal data

Freire & Figueiredo Lda provides services in the food service sector. For this purpose, it needs to collect personal data for the following purposes:

• To contact the user who has filled out and submitted a form, provided they have given consent to be contacted;
• To create statistics that allow Freire & Figueiredo Lda to improve the level of services it provides and thus better meet user expectations;
• To send the client marketing information, including newsletters to those who have requested them, provided they have given consent;
• The personal data collected is necessary for the ordering and delivery processes.

4. Data to be collected

Freire & Figueiredo Lda will collect name, user’s website, country of residence, email, phone number, and occupation, through the completion of forms provided in various areas of the website or via email. Information marked with a * in the forms is mandatory. Failure to provide information marked as mandatory will result in the inability to review the information and/or provide the requested services, as applicable.

Data collection on open networks: users are warned that information collected/sent over open networks may circulate without security conditions, posing a risk of being seen and used by unauthorized third parties. Therefore, we advise adopting additional measures when using the internet to transmit your personal data, such as encryption, firewall use, updated antivirus, among others. Freire & Figueiredo Lda will retain the data for a period of 6 months. However, it may be necessary to retain certain data for a longer period to comply with legal obligations.

5. Right of access, rectification, and portability of your personal data

• The data subject has the right to access, rectify, port, and delete their personal data at any time.
• The data subject may refuse the use of their contact information for receiving marketing materials from Freire & Figueiredo (item f).
• The data subject may exercise any of these rights in writing via the following email: comunicacao@grupoff.pt; or by mail sent to our office located at Avenida da República Nº 50, 2º Piso 1050-196 Lisbon.

6. Transfer of data outside the European Union

The data collected through the website is not transferred outside the European Union, except if the user is outside the European Union. Some third-party data processors do not operate within the EU, so it is necessary to read their privacy policies (item n).

7. International use

If the User is outside Portugal, please note that the data is hosted on a server located in the European Union, and data protection rules may differ from those applicable in their country of origin, even if within the EU.

8. Hyperlinks (Links)

The Freire & Figueiredo Lda website contains hyperlinks (links) to other websites. Freire & Figueiredo Lda is not responsible for the privacy policies of those websites. It is recommended that users of the Freire & Figueiredo Lda website, when accessing other websites, consult the pages within those sites referring to their privacy policies. This text refers solely to the privacy policy applicable to the Freire & Figueiredo Lda website.

9. Website visit tracking

The Freire & Figueiredo Lda website uses the WP Statistics plugin to track user interaction on the site. The information collected is used to determine the number of users accessing the site. Freire & Figueiredo Lda uses this information to better understand how users found and use the web pages.
WP Statistics collects information regarding geographic location, device, web browser, and operating system; however, no information personally identifies the user. WP Statistics also collects the IP address to identify unique users but does not grant access to that information. Freire & Figueiredo Lda considers WP Statistics as a third-party data processor. You can consult the terms and conditions of the WP Statistics plugin at: https://wp-statistics.com/terms-and-conditions.

10. Data security

Whenever sensitive information is collected or used, data will be encrypted via SSL (Security Sockets Layer).

Thanks to the SSL protocol, which protects the transmission of all sensitive data over the Internet, all information is handled with maximum security. Your privacy is assured and the risk of data interception during communication is completely nullified.
If you have any questions regarding the security and privacy guaranteed by Freire & Figueiredo Lda, contact us via email at comunicacao@grupoff.pt, or by mail to Avenida da República Nº 50, 2º Piso 1050-196 Lisbon.

11. Third-party data processors

Freire & Figueiredo Lda relies on third parties to process personal information. These entities were carefully chosen and are listed below:

• WP Statistics.

12. Contacts

The Data Controller of this website is Freire & Figueiredo and can be contacted via postal address Avenida da República Nº 50, 2º Piso 1050-196 Lisbon or alternatively by email at comunicacao@grupoff.pt.

The Data Protection Officer (DPO) can be contacted through the same postal address as the Data Controller or alternatively via email at comunicacao@grupoff.pt.

If you believe that Freire & Figueiredo has not adhered to this statement, have any questions about our privacy policy, or about the information we have about you, please contact us at comunicacao@grupoff.pt. We will respond to inquiries within 8 days.

13. Changes to this privacy statement

Our privacy policies are reviewed regularly and all changes will be published on this website.

The last update is from July 2025.